|They are able to get the computers to print to the printers, so thats telling me that they have it working somewhat|
Yep, that tells me they have the LAN side of it working
They are unable to get to the internet and they are stumped.
Did they follow the setup guide for this router?
Is this Adtran 3200 router different from the Cisco routers?
Good question. Did you research the Adtran 3200 on google to find out? If I were you, that's where I'd start.
I have never worked on a Adtran 3200 router.
Me either which is why I mentioned researching it in google. As I said before, if it were me, I'd start by finding out what I'm dealing with in regard to the hardware and it's capabilities.
From what I have read they probably have it as a DHCP server and they already have a Dell 2850 as a DHCP server
It's not uncommon for people who don't really know what they're doing to make this same mistake.
Any help would be appreciated. Is there anything that I should be looking at when I get there.
Well, with regard to "help" I would suggest you never let someone who doesn't know what they're doing touch something like this again in the future. Only let qualified people do this type of work. Also, when purchasing new hardware, it's always a good idea to get yourself familiar with it before attempting to deploy it.
I would wager a guess that this Adtran 3200 is not comparable to say a Cisco 2800 or 2600 router. I suspect it's a SOHO router (SOHO = Small Office/Home Office). Chances are that unit came with a setup guide which you will want. If whomever attempted to set it up for you tossed that guide out, chances are you can get another from the manufacturer's website.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.