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I got a DVD from a photographer with family pictures and it won't open on my ASUS laptop running Windows 10. He created the disc on a Mac. My laptop acts like the disc is empty. I put the disc in and it won't run automatically, so I go to My Computer and click on the DVD-RW drive and it acts like I inserted a blank disc and asks me how I want to format it. I took it to work and tried it on a Dell and an HP, both running Windows 7. They both tried to read the disc, which took forever, then they spit it out and said to please load a disc.
We put the disc into the Playstation 4 and it pulled up pictures right away. Any ideas how to get this to work on a Windows computer?
What format is the content in? The odd occasion I've burned photos (usually jpegs) to disk on a Mac they have opened fine in windoze...
I think they are jpgs
Ask the photographer to confirm "exactly" what is the file extension for each image/photo. It may be that he selected a file type (extension) which Mac likes but windows doesn't...
Maybe the disc wasn't finalised by the photographer. If you know someone with a Mac which has a DVD writer they could produce a finalised one for you. Alternatively they could upload the pictures to File Convoy (or similar) and you could see if they will download onto your Windows machine.
https://www.fileconvoy.com/Always pop back and let us know the outcome - thanks
Sounds like the PCs are having a hard time reading the disk. Is the disk DVD+R? It's a different format from DVD-R, which your drives read.
Current Macs from early 2000 will handle all cd/dvd types- both + & - versions. Some early cd/dvd units were not equally happy with both + & - disks. Domestic tv dvd recorder used - type whilst PCs used the + type. Like current Macs as above PCs soon became ok with both + & - disks.
However some older computer readers/burners have been found to not be ok with win-10. I think this issue surfaced on CN recently - as yet another problem presented by win-10 and some older kit.
Fair to say that issue seems not that common but is about.
Back to some older cd/dvd drives; some were not fully ok with all brands of disk; and I recall seeing reviews of the specs for some of those in magazines and online reviews which mentioned which disks were or were not ok for a given unit.
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