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Why won't DVD-R from Mac open on my Windows PC?

September 2, 2017 at 09:37:40
Specs: Windows 10
I got a DVD from a photographer with family pictures and it won't open on my ASUS laptop running Windows 10. He created the disc on a Mac. My laptop acts like the disc is empty. I put the disc in and it won't run automatically, so I go to My Computer and click on the DVD-RW drive and it acts like I inserted a blank disc and asks me how I want to format it. I took it to work and tried it on a Dell and an HP, both running Windows 7. They both tried to read the disc, which took forever, then they spit it out and said to please load a disc.
We put the disc into the Playstation 4 and it pulled up pictures right away. Any ideas how to get this to work on a Windows computer?

See More: Why wont DVD-R from Mac open on my Windows PC?

September 2, 2017 at 09:40:17
What format is the content in?

The odd occasion I've burned photos (usually jpegs) to disk on a Mac they have opened fine in windoze...

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September 2, 2017 at 15:48:56
I think they are jpgs

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September 2, 2017 at 16:07:13
Ask the photographer to confirm "exactly" what is the file extension for each image/photo.

It may be that he selected a file type (extension) which Mac likes but windows doesn't...

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Related Solutions

November 6, 2017 at 07:39:25
Maybe the disc wasn't finalised by the photographer. If you know someone with a Mac which has a DVD writer they could produce a finalised one for you. Alternatively they could upload the pictures to File Convoy (or similar) and you could see if they will download onto your Windows machine.

Always pop back and let us know the outcome - thanks

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November 6, 2017 at 08:36:58
Sounds like the PCs are having a hard time reading the disk. Is the disk DVD+R? It's a different format from DVD-R, which your drives read.

How To Ask Questions The Smart Way

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November 6, 2017 at 12:12:22
Current Macs from early 2000 will handle all cd/dvd types- both + & - versions.

Some early cd/dvd units were not equally happy with both + & - disks. Domestic tv dvd recorder used - type whilst PCs used the + type. Like current Macs as above PCs soon became ok with both + & - disks.

However some older computer readers/burners have been found to not be ok with win-10. I think this issue surfaced on CN recently - as yet another problem presented by win-10 and some older kit.

Fair to say that issue seems not that common but is about.

Back to some older cd/dvd drives; some were not fully ok with all brands of disk; and I recall seeing reviews of the specs for some of those in magazines and online reviews which mentioned which disks were or were not ok for a given unit.

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