Solved Why is Apple Safari browse refusing to connect to yahoo mail

September 6, 2015 at 23:09:21
Specs: Macintosh
Suddenly I am unable to open yahoo mail on my mac. it tells me safari cant connect to yahoo mail. I can use safari to open yahoo but am unable to access my mail. The rest of yahoo is ok. I have reset safari and emptied the cache but this seems to do nothing.
Please help

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#1
September 6, 2015 at 23:43:32
That sounds like a problem with Yahoo's mail service in your part of the world. If it is, there is nothing you can do except wait for Yahoo to fix it.

Keep trying.

It's working here in the UK, I don't have a Yahoo mail account but the login screen opens okay (Windows PC with Firefox).

If you have a contact number for them, give them a call.


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#2
September 7, 2015 at 00:51:45
✔ Best Answer
Yahoo is constantly having problems with mail and messenger connctions, especially the latter (at least in the UK and via Mac systems).

Be careful with any phone numbers for Yahoo support even if it appears to be freebie or a local rate call. Yahoo support is third-party now, and almost invariably they "will" charge. The companies are in India, and have a not cheap basic look-see for free (a remote login and scan); then will say they have found this or that and can fix - for a fee.

The utils they use you can find/use yourself for free.

Yahoo for Mac has never been great, but currently it appears they are not really interested, and have hived support out (Yahoo cost cutting measures - profit margin issues?)

As phil22 advises it may just be a local server issue and worth a call; but be aware of my comments above when you call them.


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#3
September 7, 2015 at 02:24:12
thanks phil and trvlr I will try and source the number and get in contact with them. Trvlr great advice on the number issue it seems every company is outsourcing now to reduce costs which usually means a lack in service.
Cheers

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