Solved why can't access yahoo email from a mac compu

Apple Imac desktop pc
August 19, 2011 at 04:45:13
Specs: Mac OSX 10.4.11, 512 MB DDR SDRAM
I have been using my OSX Mac for over 5 years-always able to access Yahoo mail. Now suddenly it says my password is invalid. After security questions I can gain access....AFTER CREATING A NEW PASSWORD. After signing out...it happens all over again. I was locked out of my yahoo account because of repeated attempts to access. IMPORTANT point....I WAS able to access Yahoo from a PC (before being locked out). HELP PLEASE?????

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✔ Best Answer
August 19, 2011 at 13:37:28
Thank you for your patience. I apologize over the delay.

If your version of OS X is current enough (v.10.4) or higher, download Camino (a port of Firefox that takes better advantage of the Aqua UI for Mac than vanilla Firefox) and see if you can log in from there.

Resetting Safari should have erased your cache, logins, cookies, and any records of failing to enter a password on your Mac before. Testing Camino will allow you to check if Safari is at fault. However, if Camino does not work properly, try downloading regular Firefox on an Intel Mac, or on any G4 that is unsupported, download TenFourFox.

If this fails, or if you need additional assistance, please feel free to let me know. Thanks for using Computing.net. :)



#1
August 19, 2011 at 08:15:51
Which browser are you using to complete this task?

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#2
August 19, 2011 at 09:02:42
Safari...thanks for attempting to figure this out for me. I appreciate it more than you know!

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#3
August 19, 2011 at 09:37:48
OK. Thank you for your information. This honestly helps anyone here assisting you. :)

If you have not already attempted this, please open the Safari menu within Safari, click "Reset Safari...", check all the boxes if your version includes a list of boxes to check, and click the Reset button. If a window re-opens as a blank window or with your home page, close it and wait for Safari to process cleaning. Unlike on Windows with IE, Safari will do this in the background; this should take about ten seconds to a minute approximately, depending on how much data you have stored on your browser.

Let me know if resetting your browser solves this issue. Thank you for allowing me to assist you today.


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#4
August 19, 2011 at 10:03:45
Thanks so much for the in depth instructions. I appreciate them. I did as you suggested...even re-started the computer. I am still unable to access the account on the Mac. Thanks for the suggestion...you can see this "rookie" is learning from everything people suggest. Thanks again!

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#5
August 19, 2011 at 13:37:28
✔ Best Answer
Thank you for your patience. I apologize over the delay.

If your version of OS X is current enough (v.10.4) or higher, download Camino (a port of Firefox that takes better advantage of the Aqua UI for Mac than vanilla Firefox) and see if you can log in from there.

Resetting Safari should have erased your cache, logins, cookies, and any records of failing to enter a password on your Mac before. Testing Camino will allow you to check if Safari is at fault. However, if Camino does not work properly, try downloading regular Firefox on an Intel Mac, or on any G4 that is unsupported, download TenFourFox.

If this fails, or if you need additional assistance, please feel free to let me know. Thanks for using Computing.net. :)


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#6
August 20, 2011 at 06:48:15
I replied prior to this so you may get two almost identical replies (first is not showing up I guess). YOU ARE AMAZING....WONDERFUL....GENIUS !!!!!!!! I did download the Camino for the Mac G5 OS X v. 10.4.11. It WORKED! I was able to access the Yahoo accounts that I have been unable to access this week! Amazing! Now...next step. Do I keep Camino as my primary access to the Internet? It will take some adjustment getting used to it's format...but I will happily if that's what I have to do. Should I delete Safari and re-install it? Should I just DELETE it completely? What are your thoughts on this? I can't thank you enough for helping me! I was completely over my head and had NO IDEA where to turn to resolve this issue. You are more than kind to have taken the time to deal with a person who is obviously "technology challenged". THANK YOU....THANK YOU....THANK YOU !!!!

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#7
August 20, 2011 at 12:50:46
To set Camino as your default browser, 1) open the Camino menu within the Camino application, 2) Go to Preferences, and finally, 3) under the General pane (selected by default) select your preferred default browser in the Default Browser drop-down element.

Here are a few additional tips to assist you in resolving this issue with Safari:

- Check that Safari is up-to-date for your version of OS X. Open the Apple menu (located on the top, left corner of the screen) and click "Software Update..." If any updates are available, install them.

- If Safari is not working correctly, you can reinstall it. Deleting it is not recommended, as it is a component of OS X.

a. Ensure all running instances of the Safari are closed, then open the Applications folder, and drag Safari to the Trash.
b. From your home folder, (signified by your login name in the Sidebar within the Finder), navigate to Library -> Caches. Delete the Safari folder.
c. Click Back. Find the "Safari" folder and delete this folder as well.
d. Empty the trash and restart your computer.
e. Go to the Safari 4.1.3 download page for OS X 10.4.11 "Tiger" at Apple. You can access this page through an alternate browser, such as Camino.
f. Download and mount the Safari image and run the Installer. Safari should now be reinstalled on your computer.

If steps a.-f. did not assist you in resolving this issue, then it should not be an issue with Safari. For instance, it may be possible that your e-mail service only functions properly in later browsers (since you mentioned OS X v.10.4.11 is running on your machine). In this case, you can either keep the Camino application for completing this task, or for the full Firefox 5 experience on 10.4.11, you can also download the TenFourFox port of the application, since Mozilla is now only supporting Intel-based (x86) Macs with 10.5 "Leopard" or greater to be installed.

If possible, you can try upgrading your version of OS X.

Glad to be of assistance. I hope this helps resolve your issue. Once again, thank you for posting on Computing.net!


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#8
August 20, 2011 at 13:23:36
I will follow through with your suggestions. In any event, I am in awe of your expertise. Thanks so very much for caring enough to help me. I can appreciate that it must be like speaking to a toddler as you "walk" me through these steps. Your generosity will ALWAYS be remembered. Thank you!

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