how do you get the sound to work after using

August 8, 2011 at 05:40:50
Specs: Macintosh
Recently we allowed our kids to watch a movie on our mac book. After do so, now the speakers don't work on the computer and we have no sound. There is a red light that comes on inside the headphone jack (on the side of the computer) now when we do try to play something with sound. Anyone know how to fix this problem?

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August 8, 2011 at 07:53:17
The red light that you see is the optical output that has somehow got stuck on. I'm afraid that this is potentially bad news, as it may indicate a hardware fault. Did the kids have a cable plugged in to the headphone port? It might have been pulled out roughly.

Have a look at this thread, which discusses the subject. If nothing there works then you may have to take it to an Apple Store or a dealer to get it checked out.

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