Epson 420 XP printer not printing black

May 25, 2020 at 12:48:27
Specs: Macintosh
EPSON XP 420 PRINTER NOT PRINTING BLACK WITH INK INSTALLED ALL COPIES PRINTED THAT ARE BLACK AND WHITE DOCUMENTS ICOME OUT GREEN. I ONE TIME EVERTYHIN PROINTED CAME OUT BLANK. HAVE DONE ALL THE CLEANING SOLUTIONS REQUSTED BY PRINTER

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#1
May 25, 2020 at 13:33:44
It appears your Caps Lock key is stuck.

Does your printer use black ink or does it combine cyan+yellow+magenta to make black? It it combines the 3, cyan+yellow = green, so that would mean the magenta isn't working properly.

message edited by riider


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