Solved can't open yahoo mail

January 31, 2016 at 11:54:22
Specs: Macintosh
Can open the yahoo home page for my account, but not open the mail. Happen on both mac laptop and mac desktop. Can access from my iphone.

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✔ Best Answer
February 1, 2016 at 07:11:19
Incidentally on my Mac mini running Mavericks I not infrequently get a similar error message when trying to open Yahoo Messenger. Messenger will say the network connection has been lost or that the there is a problem with it (or words to that effect); consult one's Admin...

Nine times out of ten I have to reboot the Mac Mini/Mavericks and then Yahoo messenger will connect OK. Occasionally Yahoo messenger will start up OK after several tries - i.e. not rebooting to get it to work.

As I say earlier, Mac and Yahoo don't exactly get along too well; and I suspect there are problems both with Yahoo, and likely Apple's OS too, which cause the assorted problems. But the lack of proper/free tech support from Yahoo is of course no help in resolving them. And currently yahoo appears to have more or less abandoned Mac OS, and is also likely to abandon Windows too in the not to distant future?



#1
January 31, 2016 at 13:08:25
Yahoo and Macs is not a happy situation... Has constant problems, and Yahoo just isn't interested in helping. Go on-line to their support section and you'll be shuffted off to a third-party situation. The phone numbers they provide will likely be "free" (allegedly local), but once they start "helping" they will at some stage "ask for money..." And much that these outfits will do you can do yourself; and ccleaner is one of them.

Suggest you clear history etc. and see if it helps...

There is free version of ccleaner for mac which I find useful on occasion... It will clear history, cookies and other stuff for you.

http://filehippo.com/mac/download_c...

Install using the custom/manual option - not the proffered/default automatic. Carefully watch for and uncheck and ("so helpfully") pre-checked boxes; other than the actual utility itself. That way you avoid installing all manner of stuff you neither need nor want; much a PIA to eradicate.


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#2
January 31, 2016 at 13:30:38
Thanks. I did clear history and have unchecked all boxes. Still did not help. What is file hippo? Can you suggest why I would suddenly be 'locked out'? Will say I have not internet access, but yet can go everywhere else via the internet.

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#3
January 31, 2016 at 14:00:09
odd - the link I posted lets me in OK... If you're running an antivirus - freebie or otherwise - try temporarily disabling web monitoring. I have Eset (paid for) on my Mac Mini; and it gets in the way of some sites if it thinks the download may have dodgy inclusions... Invariably it's flagging the assorted pre-checked add-ins I mentioned in my earlier post. Disabling web monitoring allows the download I know to be Ok -as long as ' I " monitor its installation as above.

Bitdefender is a little the same but less so.

Also many anti-virus utils have problems with assorted email services; especially if going there via M$-Office/Outlook. Whic his another reason to try disabling any anti-virus by way of test. If it affecting email (in or out) then add the email source to list of safe sites?

This is home page/site for Mac ccleaner:

https://www.piriform.com/ccleaner-mac

Possibly you can download it from there?

Another very remote possible solution to the hippo site... Power-cycle your router... I have once or twice found that to resolve access to a given site with a similar message to the one you have. Won't hurt to try? Do NOT reset it - i.e. press the reset button wherever it is. Simply power it down, disconnect power for about 30scs and then power up again.


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#4
January 31, 2016 at 14:18:59
I can get to the home page of Yahoo, but into my individual email accounts. I have turned the 'internet' off and on again with no success. I do not run PC software on my mac.

Each time I try to 'log into' my individual account, there is a no Internet connection response. I know the internet is working.

Will look at https://www.piriform.com/ccleaner-mac


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#5
February 1, 2016 at 07:11:19
✔ Best Answer
Incidentally on my Mac mini running Mavericks I not infrequently get a similar error message when trying to open Yahoo Messenger. Messenger will say the network connection has been lost or that the there is a problem with it (or words to that effect); consult one's Admin...

Nine times out of ten I have to reboot the Mac Mini/Mavericks and then Yahoo messenger will connect OK. Occasionally Yahoo messenger will start up OK after several tries - i.e. not rebooting to get it to work.

As I say earlier, Mac and Yahoo don't exactly get along too well; and I suspect there are problems both with Yahoo, and likely Apple's OS too, which cause the assorted problems. But the lack of proper/free tech support from Yahoo is of course no help in resolving them. And currently yahoo appears to have more or less abandoned Mac OS, and is also likely to abandon Windows too in the not to distant future?


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