canon printer trouble shooting

February 17, 2014 at 20:33:39
Specs: Macintosh
I have just purchased a Canon Pixma MG2460 and can not manage to print. i have installed in to my computer and printed out the tester page. Please help me, i have a Mac

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#1
February 17, 2014 at 22:51:13
You will have to provide more details about why you can't print with it. What's stopping you printing?

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#2
February 18, 2014 at 03:56:04
Which Mac OS are you using...?

When you installled the printer did you follow "exactly" the sequece in the mnual for installation of the drivers? Canon are very specific about the order of events, and when/how to phisically connect the printer for the first time.

And and echoing phil22 - more detals of how you're printing would be most helpful; are you printing via usb, or wifi, or cat-5/ethernet?


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#3
February 18, 2014 at 13:19:04
I am on 10.8.5 currently.

Yes i followed the steps on the manual and the printer has been added to my printer list, and i am able to print the test page. but when i click on any other doccument it says printing........ and nothing happens.

I am using a USB cable to print and it says connected when doing so


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