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Solved Canon MG5420 printing problems

January 11, 2014 at 16:13:42
Specs: Macintosh OSX 10.8.5
Will not print from coupon websites. Error message says there is no paper in the upper tray. The upper tray does not hold letter sized paper & seems to be for printing photos. I have checked the default settings for the printer & it is set for letter sized paper. I do not have this problem with any other websites, only the ones with printable coupons.

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January 12, 2014 at 15:13:52
✔ Best Answer
If the printer works otherwise then you don't have a hardware problem.

I will move this thread to the mac forum.

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