External drive does not show in FILES in Linux Mint Tessa

March 27, 2019 at 03:58:55
Specs: Linux Mint 19 Tessa, AMD Ryzen 3 1200 / 8 GB
My external drive, does not show in "FILES" in Linux Mint Tessa. It's a Western Digital 1Terabyte "My Passport" Hard Drive, which I used in Windows. As all my previous data are on it, I would like to access it. But how ? Thanks in advance
Willem1933

See More: External drive does not show in FILES in Linux Mint Tessa

Report •

#1
March 27, 2019 at 09:30:14
You have to "mount" the HDD. It usually happens automatically & puts a temporary shortcut on the desktop. Otherwise, you can click on one of the desktop icons - Computer or Home - and the external HDD should be listed in the left column.

Report •

#2
March 27, 2019 at 10:38:17
I'm sorry, but neither in HOME, nor in COMPUTER does the external HDD show up. I have restarted the PC, taken out the USB connection and put it back. Nothing makes it visible. How can I mount.
I am completely new to Linux Mint and from 1933. But I looked around and found
https://community.linuxmint.com/tut...

and tried that with the command
sudo mount /dev/sda1 /media/sda1, but got the following reply:
The disk contains an unclean file system (0, 0).
The file system wasn't safely closed on Windows. Fixing.
ntfs-3g-mount: failed to access mountpoint /media/sda1: No such file or directory !!

For more details of what exactly I did, this was the full content:

willem@willem-PC:~$ sudo blkid
[sudo] password for willem:
/dev/sda1: LABEL="MyPassport" UUID="01D477837ED55BC0" TYPE="ntfs" PARTUUID="5291c8ca-01"
/dev/sdb1: LABEL="OneTerabyteDrive" UUID="01CCD6468936B360" TYPE="ntfs" PARTUUID="030957a2-01"
/dev/sdc5: LABEL="NB-our-data-saved 11-11-2018" UUID="01D476BA1E08B9F0" TYPE="ntfs" PARTUUID="ea73ea73-05"
/dev/sdd1: UUID="9F01-DCD8" TYPE="vfat" PARTLABEL="EFI System Partition" PARTUUID="2654dc03-94f4-4724-aa36-538adf137037"
/dev/sdd2: UUID="c56855db-4fdb-441b-b416-01e983c8f08f" TYPE="ext4" PARTUUID="fddc889d-0bfa-4786-8113-41b2fc81dd37"
willem@willem-PC:~$ sudo mount /dev/sda1 /media/sda1
[sudo] password for willem:
The disk contains an unclean file system (0, 0).
The file system wasn't safely closed on Windows. Fixing.
ntfs-3g-mount: failed to access mountpoint /media/sda1: No such file or directory
willem@willem-PC:~$ sudo mount /dev/sda1 /media/sda1
ntfs-3g-mount: failed to access mountpoint /media/sda1: No such file or directory
willem@willem-PC:~$

What now ?

Would re-installing with all the devices I have attached help ? I remember that at the install I did, Linux Mint wanted to install itself on MyPassport !

message edited by willem1933


Report •

#3
March 27, 2019 at 11:11:26
willem1933: ntfs-3g-mount: failed to access mountpoint /media/sda1: No such file or directory
First question: Does /media/sda1 exist?

How To Ask Questions The Smart Way

message edited by Razor2.3


Report •

Related Solutions

#4
March 27, 2019 at 11:36:08
How can I find out if /media/sda1 exists? After the command sudo blkid (see at #3) I received the answer:

/dev/sda1: LABEL="MyPassport" UUID="01D477837ED55BC0" TYPE="ntfs" PARTUUID="5291c8ca-01
is that not proof that it must exist ?

Sorry, I must continue tomorrow.

message edited by willem1933


Report •

#5
March 27, 2019 at 12:12:46
I know /dev/sda1 exists. It's not what I asked you. I asked you if /media/sda1 exists. You can check by running
ls -d /media/sda1

If it doesn't exist, you can make it with
mkdir /media/sda1
You might have to sudo the mkdir.

How To Ask Questions The Smart Way


Report •

#6
March 27, 2019 at 13:50:01
I'm also running Mint 19.1 "Tessa" on a couple of my machines. I just connected a USB jumpdrive; after a few seconds, a shortcut shows up on the desktop & also on the left side of File Manager (Home) under Devices. I then ejected it & connected an external HDD; the same thing happened. After a few seconds, a shortcut to the ext HDD showed up on the desktop & it was also listed on the left side of File Manager under Devices. Similar to what's shown here: https://linuxhint.com/wp-content/up...

You should not have to manually mount the ext HDD. Do you have a USB jumpdrive you can test to see if it auto-mounts? If it works (& the ext HDD doesn't), there's probably a problem with the ext HDD.

message edited by riider


Report •

#7
March 28, 2019 at 10:01:53
Razor2.3

1. Ran ls -d /media/sda1 it didn't seem to exist
2. So ran mkdir /media/sda1 with the result:
willem@willem-PC:~$ ls -d /media/sda1
3. Ran ls -d /media/sda1 again, result:
/media/sda1
willem@willem-PC:~$

message edited by willem1933


Report •

#8
March 28, 2019 at 10:08:31
riider,

Did that on another laptop with Mint 19.1 "Tessa". There all the attached devices show up, but never on my PC


Report •

#9
March 28, 2019 at 10:32:31
That addresses the error message. Try mounting it again.

How To Ask Questions The Smart Way

message edited by Razor2.3


Report •

Ask Question