Solved Wont reconize computer on JP morgan site

October 6, 2013 at 09:50:19
Specs: Windows 7
Each time I log on to my 401k site it wont let me do so without going through identifying myself each time. It was fine until I did the IOS 7 update

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#1
October 6, 2013 at 10:09:20
✔ Best Answer
The way that iOS 7 handles cookies has changed from the previously iOS..
From the sounds of it, Two likely possibilities.

First the site isn't allowing you to save the log in anymore as a security benefit to you as the site assumes that you are on a mobile device and doesn't want a third party to be able to login automatically. (To be honest as security minded as we need to be with all the crooks in the world, this might not be a bad plan.) Your option in this case is to contact the support for the site.

Second the settings for cookie handling are configured to strictly. This is handled here:
Settings > Safari>Privacy & Security>Block Cookies
If set to Always, tap Block Cookies and select either "From third parties and advertisers" or Never. Test the affected webpage or website.

::mike


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#2
October 6, 2013 at 12:45:48
Thanks Mike, Im gonna try what you suggested. I really appreciate the help!!

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