why the screen is locked?

January 22, 2015 at 00:52:31
Specs: Windows 7
i can do nothing,,i cant slide the screen,i can turn off the phone ,just i can receive ac call and answer,
please can u help me.
thanks

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#1
January 22, 2015 at 05:50:02
You cant slide the screen?

Do you mean that you cannot slide the 'Slide to unlock' to unlock the phone?

But then im confused as you say you can answer the call.

On many phone parts of the digitizer is damaged allowing functionality to only certain parts of the digitizer, so allowing you to turn off the phone from the 'Side to shutdown' at the TOP but not allowing you to unlock from the option at the bottom.

if this is what you are experiencing then its a case of changing the digitizer, not very difficult but unless you kow what you are doing i'd take it to a shop.

What model is the phone?


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