why is my ipad bringing up multiple screens

December 16, 2014 at 17:15:50
Specs: Windows 7
when using my ipad, I will be in an app and it will just start to glitch and bring up multiple screens I am not in and not letting me do anything other than shutting it off and then it will do it again is there anything I can do myself to fix this problem

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#1
December 16, 2014 at 21:21:46
Ok I have to ask, is this really a genuine Apple iPad or are you using that as a generic term for a tablet?

The reason I ask is because to date, there are no viruses written for non jailbroken iPads but people have figured out how to exploit certain functions of the iPads. One such exploit can be launched from browsing the Internet, occasionally it will launch the iTunes app and point you to a certain app for sale. If yours is doing something different, please post the exact problem, IE what app are you in and what other screens is it bringing up? And is your iPad jailbroken?

One thing you can try is a reset. Hold down the home and sleep buttons until you see the Apple logo, then let it boot up normally.

message edited by THX 1138


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#2
December 19, 2014 at 19:34:37
it is a real ipad when I am in say facebook, it will start to shake and then start to open up comment boxes that I haven't clicked into and then flip to a weather app and then back to facebook pictures and then bring up the keyboard and start to type in letters. any apps that I have opened previously, it will switch to them or open up safari I cant do anything unless I power down but when I turn it back on it does the same thing I have rebooted it and it still does this

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#3
December 20, 2014 at 00:27:46
Try closing all open apps by double clicking the home button and swiping each in an upwards motion until everything has closed.

Force the iPad to reboot by holding the home button and the power button simultaneously until the Apple logo appears then release the buttons. Wait for the iPad to boot up.

Check system stability. If it is still displaying the same behaviours the next step is to restore your iPad. This will also install the latest iOS iteration.

1) To restore your iPad go to your PC / Mac and open iTunes.

2) Connect the iPad to the PC / Mac and ensure iTunes detects the device.

3) Create a backup of everything you wish to keep. Photos, music, Apps, notes etc.

4) Once the backup has completed select the option to restore your iPad from backup. Use the backup you created.

5) Check for system stability.

If the above fails it is time to go to the Apple Store. The first thing they will ask is if you have updated to the latest iOS version. If you followed the above steps your iPad will be running it. They will continue with troubleshooting the device for you to check for faults.

message edited by btk1w1


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