When I receive JPEGs the icon has Winmail on itI can’t ope

March 19, 2018 at 11:30:41
Specs: iPhone
When I Receive JPEGs The Icon Has Winmail On It. I Can’t Open this. This is on my iPad iPhone and computer, only get these from one company that I work for as everyone else sends PDFs that open fine.

message edited by AlanHannah

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March 19, 2018 at 12:53:04
The title of your post says you can't open jpegs then you say everyone else sends pdf's that open just fine.

So which are you having problems with, jpegs or pdf's?

I would say the problem is with the company, not your equipment. Tell the company which format you need.

Also, Winamil is a program, not a format.

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March 19, 2018 at 13:14:26
Thank you for your reply, it’s the JPEGs that I am having the problems with. The company that sends them to me insist they are not the problem and it’s me.

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March 19, 2018 at 13:47:20

I understood what AlanHannah is having a problem with. At least
that much of the original post was clear.


I have no experience with Winmail, ipad, or iphone.

Winmail apparently handles attachments to emails. Such attachments
are named "winmail.dat". Maybe info at this link will help:


Let us know whether it helps or not.

-- Jeff, in Minneapolis

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March 21, 2018 at 13:31:44
I went into the Apple Store in Edinburgh and they sorted this problem for me. Many thanks for all the help from everyone 😁

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