what to do if ios crashed

April 30, 2015 at 11:08:29
Specs: Windows 7
I am from Ghana attending a seminar in the USA. I was using my ipad and all of a sudden I saw your ios has been crashed. What should I do now. I don't have all the information regarding the ipad I am using unless I go back to Ghana. But I need it now to access my E-mails

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#1
April 30, 2015 at 11:54:28
You need to provide the exact details of what is happening. Are you seeing any error messages?

Chances are you will need to connect it to a computer to do a restore and it will wipe out any data such as downloaded emails. Your best bet for now might be to find a local library or Internet cafe and use their computers to access your email account.

PS. This is not an Apple website, it is not our iOS that crashed.


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#2
April 30, 2015 at 16:56:13
Ideally a visit to an Apple store would be the best path... As the techies there will likely know more than most us mere mortals... At least they would go through all the standard (and not so standard) routines to resolve a crashed installation.

Pending you be able to get to an Apple store... See if any of the routines here resolve it:

http://www.cnet.com/uk/how-to/how-t...

If you run a google trawl/search using the string/ search term

IPad iOS crash

you will get a lot more ideas too. Some from Apple support, forums/fora, and some from othe sources.

Hopefully you have a backup of your iPad "at home" and keep it current. Also that have set your email account options to retain copies of emails on the respective servers...

message edited by trvlr


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