Solved unable to connect ipad air to dsl2640t

February 6, 2014 at 11:53:04
Specs: Windows 7
cant find the reply by jecs to "cannot connect dsl-2640t router to ipad 2" by dan05. I can see the description of the problem but not the solution given by jecs. I am facing similar problem with my ipad air and the same DSL router.

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✔ Best Answer
February 8, 2014 at 05:56:14
mmm that does make it easier to visualise what you have…

Did you set up the router initially - or was it set up by someone else; perhaps someone from the Institute and maybe their IT department?

If the latter then it may have been locked down to some extent in terms of "who" can actually connect to it. There is an option within wifi management that allows one to restrict who can connect… It's call Access Control (List) and uses MAC filtering. This simply means that any wifi device wishing to connect "must" be contained in a list of approved devices - be they laptops, ipods, ipads, - any form of wifi enabled device. That list has the MAC address of each device; the MAC being the physical address of the wifi adapter in the device, and it's unique to that device; cannot be (usually) altered - without some serous know-how and good reason.

To test this aspect… Can you connect your ipad OK at any other wifi location - typically hot-spots etc.? Can you get hold of another wifi device - one that you know works elsewhere and connects to wifi without problems.

If the a "test" shows that the "your" ipad will connect OK to wifi elsewhere (typically hot spots or any other "open" wifi access point; open = not locked down in any way other than perhaps requiring a known/public passoword ) then it may suggest that the D-link "may" have been locked down as above.

To possibly confirm this - can you borrow another wifi device (and one that works OK elsewhere - hot-spots especially) and try that on your D-link system. If that "test" device will not connect it may again suggest the D-link is locked down as above. I rule out using your Dell laptop for any tests - as if the system is "locked down" then the Dell likely will have been included already in the list of permitted devices.

There is way to go into the router wifi management area and check whether or not the D-link has been "locked down as it were" - all very simply too; but not everyone is au-fait or comfortable with doing that.

Also if you are au-fait with going into the wifi management area, and the router will let you in (provided it's not password protected by the Institute or whomever), then you can also add your ipad to the Router's wifi Access Control List (if it is in fact in use).

If you feel up to it - "we" (pholks here) can/will advise what to do and how to do it…

This is the "idiots' guide - aka "the manual" - for your D-link… Just about everything one usually needs to know is in there; including all about Access Control and MAC addresses not the least. might be a useful item to have around at times?

To access the router setup/management you type (into your browser):

192.168.1.1

- and press enter.

The default user name / password is: admin / admin. Page 15 in the manual gives this info too.

Typically most (home) users never change the defaults... But if your router was configured by the institute IT chappies - they "may" have changed it… You won't know until you try the default login / password.

message edited by trvlr



#1
February 6, 2014 at 12:33:20
Since you haven't indicated what post you are talking about we have no way of knowing what your problems are.

Why not post here what problems you are having.


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#2
February 6, 2014 at 15:47:58
Is this the one?

http://www.computing.net/answers/ip...

and as THX suggests - why not post here with details of the problem(s); as responses are more likely to be specific to your situation? But certainly useful (wise) to check the post you referred to as well.


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#3
February 6, 2014 at 20:51:32
Thanks THX and trvir

Well I have bought an ipad air. I get internet connection through institute network at my home through a DSL-2640T DLinik router. However, ipad is unable to connect to this router. First of all, on tapping SETTINGS and WIFI DLink does not always show up. When it does show up, it does not connect to it after giving the password. The Dell laptop from which bI am sending this mail is able to connect to the same router using the same password.


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#4
February 7, 2014 at 15:53:41
mmm Not sure I understand this:

I get internet connection through institute network at my home through a DSL-2640T DLinik router.

Where is the d-linl router located?

Is the institute network "piped/connected" into your home directly?

Do you connect to your institute network from your home via the d-link router (which is at your home)?

Or do you mean you connect to the institute network (somehow - perhaps clarify how?) which in turn connects to the internet - via the d-link router?


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#5
February 8, 2014 at 00:12:36
Sorry to have confused you. Yes, the institute network is "piped/connected" into my home directly. I only use the D-Link router as a wi-fi station within my home.

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#6
February 8, 2014 at 05:56:14
✔ Best Answer
mmm that does make it easier to visualise what you have…

Did you set up the router initially - or was it set up by someone else; perhaps someone from the Institute and maybe their IT department?

If the latter then it may have been locked down to some extent in terms of "who" can actually connect to it. There is an option within wifi management that allows one to restrict who can connect… It's call Access Control (List) and uses MAC filtering. This simply means that any wifi device wishing to connect "must" be contained in a list of approved devices - be they laptops, ipods, ipads, - any form of wifi enabled device. That list has the MAC address of each device; the MAC being the physical address of the wifi adapter in the device, and it's unique to that device; cannot be (usually) altered - without some serous know-how and good reason.

To test this aspect… Can you connect your ipad OK at any other wifi location - typically hot-spots etc.? Can you get hold of another wifi device - one that you know works elsewhere and connects to wifi without problems.

If the a "test" shows that the "your" ipad will connect OK to wifi elsewhere (typically hot spots or any other "open" wifi access point; open = not locked down in any way other than perhaps requiring a known/public passoword ) then it may suggest that the D-link "may" have been locked down as above.

To possibly confirm this - can you borrow another wifi device (and one that works OK elsewhere - hot-spots especially) and try that on your D-link system. If that "test" device will not connect it may again suggest the D-link is locked down as above. I rule out using your Dell laptop for any tests - as if the system is "locked down" then the Dell likely will have been included already in the list of permitted devices.

There is way to go into the router wifi management area and check whether or not the D-link has been "locked down as it were" - all very simply too; but not everyone is au-fait or comfortable with doing that.

Also if you are au-fait with going into the wifi management area, and the router will let you in (provided it's not password protected by the Institute or whomever), then you can also add your ipad to the Router's wifi Access Control List (if it is in fact in use).

If you feel up to it - "we" (pholks here) can/will advise what to do and how to do it…

This is the "idiots' guide - aka "the manual" - for your D-link… Just about everything one usually needs to know is in there; including all about Access Control and MAC addresses not the least. might be a useful item to have around at times?

To access the router setup/management you type (into your browser):

192.168.1.1

- and press enter.

The default user name / password is: admin / admin. Page 15 in the manual gives this info too.

Typically most (home) users never change the defaults... But if your router was configured by the institute IT chappies - they "may" have changed it… You won't know until you try the default login / password.

message edited by trvlr


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#7
February 8, 2014 at 08:07:39
If it's an older router, you might have a look on D-Link's website and see if they have a firmware update for that router.

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#8
February 8, 2014 at 19:00:38
Thanks. I am able to log into the control panel of the D Link router by the method suggested by you. It shows tabs like Home, Advanced, Tools, Status and Help. What shall I do now?

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#9
February 8, 2014 at 19:48:35
For whatever reason the link I found to the manual didn't get posted above...

This is one source:

ftp://support.dlink.co.in/broadband/DSL-2640T-IN/manual/DSL-2640T_B3(RoHS)__Manual.pdf

You need to be in the Advanced tab. In the manual as just above - have a look at page 80 onwards which is where it discusses access control and using the MAC to limit who connects etc..

Logically if the button "enable access list" is checked - then that MAC system is in use. If that "button" is not checked, the access list is not enabled, then the router is not locked down (that way at least).

If you also do the two tests/checks I detailed in my post above that would also be very useful too. It's way late here (in the UK - land of biblical style phludding just now in the south west) and I ought to be asleep. Just happened to pick up your last message on the fly (via my BB). If you can do the tests as above earlier, and also check the advance tab - as per page 80 in the manual and message back, I can get across this some more tomorrow (Sunday).

Whatever you do within the router settings - the advanced tab not the least - do NOT actually change any info already entered "wherever it might be". If you do you "may" disable the setup as is; and your router may be configured a little differntlt to the standard setup - due to how you may be getting your dsl connection initially.


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