Solved iTunes started recovery mode for iTouch, can I avoid delete?

April 8, 2013 at 19:08:48
Specs: iOS
After using iTunes to download an album onto the iTunes library (on computer with Windows XP), we tried to sync to the iPod Touch. The album did not sync and while trying to solve the problem, somehow we triggered another problem. Now when we plug in the iPod, the iTunes program displays a window that states the device is in "recovery mode" and must be "restored" before it can be used. I know that that process would wipe out any data and settings and I don't want to loose any photos I have in storage. Is there any way to avoid going through restore at this point?

AE


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#1
April 9, 2013 at 06:52:13
Addendum to the above: The iPod screen shows the iTunes logo with a USB plug in and an arrow, we cannot access any settings or anything else on the iPod at this point. The iPod is updated with iOS 6.1.3.

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#2
April 9, 2013 at 18:00:50
✔ Best Answer
There are several apps you can get which will transfer files between your computer and iDevice. The one I use is called DiskAid but there are others if you search for them. DiskAid has a Windows Explorer type interface which will let you copy files from your device to your computer. I don't know if it will work in the condition your iPod is in but they have a lite version you can try before you buy. It might be worth a download to see if you can retrieve your files before you are forced to do a restore.

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#3
April 10, 2013 at 09:38:35
Thanks for the idea. Unfortunately, we are unable to download new apps with it right now. I was hoping we could find a way to reverse the "recovery mode" on iTunes. AE

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Related Solutions

#4
April 10, 2013 at 09:54:25
No, you install the program on your computer. You will also need iTunes installed on your computer. Then connect your iPad to your computer and launch DiskAid.

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#5
April 10, 2013 at 20:42:20
I tried your suggestion but DiskAid was not successful in accessing the iPod. Do you have another similar program that you could recommend? Thanks for your help!

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#6
April 10, 2013 at 21:15:09
I also tried Wondershare Dr.Fone and it was able to recover the files after a few tries (no free trial though). Thanks for the suggestion!

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#7
April 11, 2013 at 08:39:48
Glad to hear you were able to recover your files. And thanks for the heads up on Dr. Fone, looks like a good program to have.

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#8
April 11, 2013 at 19:55:53
Thanks again for your help.

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#9
April 13, 2013 at 16:30:58
You're welcome. We're you able to restore your iTouch ok?

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#10
April 13, 2013 at 17:26:56
Yes, and I think we were able to save all the photos too. Thanks again for your help. AE

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