itunes asking me to restore or setup iPad when plug into PC

November 12, 2014 at 10:45:13
Specs: Windows 7
I have an old iPad that hasn't been updated for about a year... When I plugged it into my PC to do a back up and software update, it doesn't let me and asks me if I want to set it up as new iPad or restore from a previous backup... iPad is running iOS 6.01

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#1
December 11, 2014 at 19:28:23
This is a pretty old post, but I'll take a stab at it just in case --

It may have to do with the version of iTunes you're running. If you're running the latest version of iTunes, that may be the problem. Since you say iTunes gives you the option to either set it up as new or restore from a previous backup, I will assume this is not the first time you have used this computer to back up this particular iPad. If you are running iTunes 12, it doesn't support old versions of IOS anymore from what I've read. If you want to back up before trying an update, then I recommend paying a visit to a wonderful website called, appropriately, OldApps. h t t p : //www .oldapps .com/ itunes.php (remove spaces in address) will take you to their repository of all the old releases both 32 and 64 bit of iTunes. I recommend trying 11.1 since it was the current version about a year ago. If you stick it in a different directory other than the default, you should even be able to install it concurrently with the newer version. Then you should be able to plug in your older iPad and backup/update accordingly.

If the problem is that you are trying to do this on a computer that you've never used with this particular iPad, then the problem is even simpler that it looked - When you plug it in and it asks you whether to set it up as new or restore from backup, click Set up as New and let iTunes look it over and then you should have the option of backing it up. If you're concerned about iTunes getting overzealous and wiping your info/apps if you do that, the simple answer is to set up a passcode lock and lock it before you plug it into the computer. Then you can choose the Set up as New and then iTunes will inform you it can't back it up until you unlock it. (I tend to do this when I plug in my iPad anyway because I have a Windows 8 machine and a healthy case of paranoia. :-)

Good luck!

Lispeth


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