Iphone Safari says 'cannot open the page because the server

June 28, 2018 at 00:10:25
Specs: I don't know
Can someone please help me in plain English?

I'm one of the last of many millions of babyboomers. I grew up when main frames ruled. My very very esteemed university still taught programming languages with punched cards.

We grandparents are not stupid, we simply did not grow up in the current world where kids are born into today's technology so that it is intrinsic in their everyday language.

I would like to know exactly what to do (stroke by stroke as we used to say) in order to solve my Safari problem. I am not comfortable resetting things, or 'trying' this or that because what the heck do I then set those things back to, and if I 'try' something, I wouldn't know what to do to get back to the pre-try status. These kinds of instructions produce anxiety for me, much like today's techies might feel if they tried to manage in the world I grew up in.

So, please, is there someone who will be so kind as to post a real, proven solution to the Safari problem of 'cannot open page/server cannot be found' prevents use of Safari on Iphone.

And when this person posts this solution, could they avoid an answer that involves deleting or resetting addresses?

And could the answer be stated in terms your grandmother can understand and follow?


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#1
June 28, 2018 at 00:26:41
mmm... from one who was born even earlier...

One thing to try, as in the past I’ve foundit resolve many such issues on both iPads and iPhones... do a full reboot.

To do this press and hold bothe on/off button on the iPhone and alsothe home button (that rather obvious button below the screen). Hold them both firmlu until the Apple logo appears, and then release both. Th device will rebootthe system fully, and this may resolve the problem.

If it doesn’t then post back for more suggestions, one of which will be how to clear history and cookies; which is quite easy to do and equally may resolve the problem (which it has for me on occasion).


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#2
June 28, 2018 at 23:16:49
Check your date and time.

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#3
July 15, 2018 at 13:10:26
Faults have to be diagnosed just like they did in the mainframe days and don't necessarily have some specific step by step solution.

The very first step should be check and see if any other devices on your network (computer/iPad etc) can get online so that you can be sure it is your iPhone itself at at fault. Next try to determine whether you are still online or not with your iPhone (assuming you were at one time). See if you can see your network, or anyone else's for that matter, which will either be from your home network or your iPhone service provider depending on which you happen to be switched to. Your home network is usually known as WiFi.

Google is very good at unearthing iPhone settings if you have something to go online with.

Tell us more and we'll try to help. Don't worry about the grandmother stuff - I'm 81 myself.

EDIT:
If you want a quick shot in the dark to try before you determine anything more then turn your router power off for about half a minute. When it eventually comes back on (minute or two) then see if it happens to help.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#4
July 15, 2018 at 13:20:23
@Derek... another 19 B'days and you'll get a telegram from one of my relatives at the big house at the end of the Mall...

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#5
July 15, 2018 at 13:34:42
@trvlr
I might move in there first. It's supposed to be quite nice.

Always pop back and let us know the outcome - thanks


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