iPhone 7 Plus - Facetime and iMessage won't work

Hewlett-packard Pavilion a6030n desktop
April 29, 2018 at 13:45:14
Specs: 11.3.1, 3
Second owner of an iPhone 7 Plus. When I go to settings and Facetime and try to toggle it on, it says "waiting to activate" and if I login with my Apple ID it say's "activation failed" Does the same thing when I try to toggle on iMessage. Have talked with Apple, reset operating system, reset network settings, etc. I can't get this fixed!!
Any suggestions????

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#1
April 29, 2018 at 18:53:17
Where was this iPhone originally purchased? In many middle east countries, facetime isn't allowed and is dissabled on phones purchased in those countries.

message edited by THX 1138


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#2
April 30, 2018 at 08:19:28
It was purchased here. Got it from a friend.

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#3
April 30, 2018 at 09:32:06
Where is here? People from around the world access this forum.

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Related Solutions

#4
April 30, 2018 at 13:34:05
united states - california

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#5
May 13, 2018 at 05:50:05
By "Reset Operating System" does that mean you restored the phone to Factory settings? Did Facetime and iMessage work for your friend before you had the phone activated for your phone number?

Doing the best I can here... And remember, there's always more than one path to success. :)


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#6
August 19, 2018 at 01:54:48
I remember getting an activation code from my network provider when I toggled on Facetime & Imessage on my new iPhone before. You might wanna check with your provider.

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#7
November 27, 2018 at 05:21:35
may be its not original thats why

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#8
August 7, 2019 at 02:50:37
A second-hand iPhone 7 Plus? Now that common ways such as reset network settings fail to work, maybe you can try an advanced method like using the system repair software like Joyoshare UltFix. I have ever applied it to fix Instagram keeps crashing on my iPhone. What most satisfies me is that it can't cause data loss during the repairing process. Maybe you can try it.

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#9
August 7, 2019 at 10:43:53
You realize this post is over a year old? they most likely have figured it out by now.

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