Solved iphone 3gs wont update

September 7, 2013 at 11:49:01
Specs: Windows 7
hi i have got a iphone 3gs i have put it on itunes to update it and it has locked the hand set.When it comes to the end of the process it comes up with an error of -1?.On the screen it shows me the cable with a arrow pointing to the itunes sign could you help me please many thanks

See More: iphone 3gs wont update

Report •

#1
September 8, 2013 at 01:19:47
✔ Best Answer
You could try this quoted from

https://discussions.apple.com/threa...

1. After getting the error, when it asked again if I wanted to resume restore, I cancelled.

2. Phone auto-synced from iTunes, which I allowed.

3. After sync, I unplugged phone from computer, did a hard shut down on phone (wait 30sec-1min), then rebooted.

4. I began the configuration set-up process from the phone, picking "install from iTunes backup" when prompted.

5. I reconnected my phone to computer.

6. I selected (again) the option to restore from backup.


according to apple they suggest restoring it twice more then taking it in for service, so it appears to be a know problem.
::mike

message edited by mikelinus


Report •
Related Solutions


Ask Question