Solved iphon 5 is disabled dont know what to do to get it working

October 6, 2013 at 09:39:47
Specs: Windows 7
the iphone 5 that I got is disabled what can I do can u help please don't know what to do I cant restore it

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#1
October 6, 2013 at 09:53:53
What kind of disabled. Is it locked out, or has it frozen?

If its frozen: fast reboot hold both buttons until the apple appears, then let go. It should shutdown. Wait a minute and then hit the top button.

Otherwise you may have to put it into recovery mode(which will loose you some data).

If its disabled because of a pin lock/security feature: http://support.apple.com/kb/ht1212

::mike


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#2
October 6, 2013 at 11:29:24
✔ Best Answer
Looks like you are double posting, it looks as though you think neither of the above will help.

Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.

While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

Continue holding the Home button until you see the Connect to iTunes screen.

iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. There isn't a way around the lock screen aside from a recovery, and this will delete your information.

::mike


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