Solved ipad overheated when charging and wont turn on

July 31, 2013 at 12:01:54
Specs: Windows 7
I had plugged in charger for my mini i-pad while I went out. When I returned the i-pad was very hot and will not turn on any more.

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#1
July 31, 2013 at 13:34:27
✔ Best Answer
Take it back to the seller, looks like there were some issues. (on another note, were you using the supplied charger?)

:: mike


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#2
July 31, 2013 at 13:53:12
It's possible that somehow it has been switched off rather than just suspended (which is what the power button does). So the first thing to try is to hold down both the home button and the power button for up to 10 seconds. You should get an Apple logo as the iPad boots; this normally appears within 5 seconds.

If nothing happens after 10 seconds then, contradictory to what you describe, it is just possible that the battery has become completely discharged. So the next thing to try is to charge it again for half-an-hour or so. (You might want to check that it isn't getting unduly hot when you do ths.) Then try the above procedure again.

If you still get no response then I'm afraid it's time to contact the retailer, or an Apple Store, and get it replaced under warranty.


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#3
July 31, 2013 at 18:11:22
Hi Mike
Thanks for your response. What happened was; I'm on holiday and found I'd left the wall connection of the charger at home,still have the connection from the i-pad, just the bit to go into the wall. (as you might tell,I'm not a techno person). The hotel had an adaptor - which they say they use all the time for clients if needed. I left it with them and came back a few hours later and it was like a red hot potato. I couldn't turn it on and thought I'd better leave it for a while to cool down. Still no luck. I've taken it to an Apple mac guy in the town, who has plugged it in for me and says some damage has been done to the power. perhaps they might have used something that was too powerful for the i-pad. The hotel is now looking into it for me.

But back to your original question the adaptor is the same as the one I use at home. Now that I'm thinking the adaptor for the i-pad could be slightly different to our charger for our Samsung Galaxy 4s which look
cheers

message edited by KarenaE


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#4
July 31, 2013 at 18:24:10
Thanks ijack for your response. the steps you described is just what the apple macman did for me. He plugged it in and did what he could but sadly, he couldn't get a bleep out of it. So I've gone back to the Hotel to hear what they can do for me. Will have to sort it out when I get home - ie taking back to a shop for repair or replacement. It was a gift

Many thanks


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#5
July 31, 2013 at 23:56:03
just a little extra Mike
I wasn't using the supplied equipment, it was borrowed from the hotel. I had assumed the hotel charger (which is actually the very same model I use for my Samsung cellphone) and that I have used for the iPAD at home, on occasions, so thought it would be ok. Your question did I use the supplied charger is the key, and the best thing for everyone to follow. I'll keep that inside this non-techno head from now on. cheers

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#6
August 1, 2013 at 07:49:03
Thank you for your fast response, I am sorry to hear that it is causing issues for you still.

(note that you can change to ijacks response for best answer if you feel that others would benefit from his answer(mine was much more basic, just as an option.))

:: mike

message edited by mikelinus


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