ipad getting stuck at apple logo afterrecovery recovery mood

July 1, 2014 at 09:46:37
Specs: Windows 7 ultimate & mac on both
stuck in recovery mood.After complete recovery it sticks in apple logo and indicates not connected to computer and that's it. many tries done as suggested on may website for few days but it always sticks after declaring complete recovery etc. This continues happening even after replacing the dock-connector in side the ipad.

See More: ipad getting stuck at apple logo afterrecovery recovery mood

July 2, 2014 at 08:34:13
I had a word with the general floor techies at my local Apple store (I'm currently in UK)... Having has a similar experience recently with an iPad2 I was already anticipating their reply...

They suggest it's likely a hardware problem. Best to bring it to an Apple store and get one of their daily Gurus to have a look-see. they will do a few things (many of which are on their website(s) various); and possibly a few that aren't.

If it is hardware related what happens next depends on the: age of your iPad (when did you buy it); where you bought it from; and your actual location (country) as guarantees vary somewhat according to where you live...

"IF"... things go in your favour and you tick all the right boxes in Apple's order of things... they may replace it (free); otherwise...??? This happened for me - as in UK (and that other place of the east coast - aka EEC/Europe) there are a few other things applied too in terms of consumer in rights in law, which extend the options in the consumer (user's/buyer's) favour...

So go to a local Apple store; negotiate to deal with a Guru (or one of the more technical floor staff to start with); and speak gently, nicely, and all the rest... and see if you can encourage/persuade them to do more than "oh dear it's dead and gone to wherever..." for ever...

If you didn't buy from a bona-fide Apple store.. then possibly your options with Apple helping out (with a replacement) are noticeably limited...; and not likely to be in your favour...

Report •

October 16, 2014 at 01:03:10

1. Turn off iPad

2. Turn on computer and launch iTunes (make sure you have the latest version of


3. Plug USB cable into computer's USB port

4. Hold Home button down and plug the other end of cable into docking port.

DO NOT RELEASE BUTTON until you see picture of iTunes and plug

5. Release Home button.


6. iTunes has detected iPad in recovery mode. You must restore this iPad before it

can be used with iTunes.

7. Select "Restore iPad"...


1. Data will be lost if you do not have backup

2. You must follow step 1 to step 4 VERY CLOSELY.

3. Repeat the process if necessary.

Report •

October 16, 2014 at 02:17:34
The routine in #2 above is one of several variants I went through, to no no avail. It's also of course on assorted Apple sites, forums etc., and often one Apple apply when in store. Frequently successful too; butin my case it wasn't.. One canonly hope it works for this poster.

Report •
Related Solutions

Ask Question