I can't get my Apple I phone to return to factory setting

October 23, 2014 at 13:26:25
Specs: Windows 7
I had reset my phone, it is a 4S, to factory settings or thought I had, but when I tried to trade it into Verizon , they told me that my Apple ID was still in the phone & they can't get it to reset? They told me to contact an Apple store. Help?

message edited by Anner55


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#1
October 23, 2014 at 13:48:28

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