I cant download latest itunes

May 13, 2011 at 13:25:46
Specs: Windows 7
as the setup keeps freezing. It is not alway at the same percent, in fact it has ranged from 6% to 40% I have done all of the troubleshooting advice on apples website re deleting temp files, uninstalling previous itunes software, pop up blocker etc. Please help me! This should be so easy!

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#1
May 20, 2011 at 05:50:34
ok when you say download do you mean downloading iTunes or installing iTunes? i ask as you mention you have uninstalled the previous version, which, if you are downloading the setup file from the website has nothing to do with having a previous version installed.

Ok so if the issue is downloading the latest version from the web, can you tell us is you are wirelessly connected or wired? Do you have issues connecting to the net?

if you are wireless id suggest connecting to the router directly with an ethernet cable to see if the problem persists.

Also download CCleaner (google it) good for housekeeping and general clean up. Might help.


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