I cannot get my computer to recognize my i-pod shuffle.

September 19, 2013 at 21:04:03
Specs: Windows 7
I plug my i-pod shuffle into outlet and the computer does not pick it up at all. I am not able to charge it or download songs etc.

Please help!
Thanks Manuela


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#1
September 21, 2013 at 09:06:53
"I plug my i-pod shuffle into outlet"

I guess you mean you plug it in to the input port, not outlet. An outlet is the electricity socket on the wall.

Read this Apple Support article: http://support.apple.com/kb/TS1369


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#2
October 1, 2013 at 17:17:32
Yes, you are correct it's not an outlet but the USB port, I'm not very savvy with this sort of thing, as you can see.
So any idea's would be appreciated.

Manuela


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