how to solve this?

November 20, 2014 at 23:06:38
Specs: Windows 7
i am tying to restore my ipad threw itunes and it keeps saying it cant access it because i have to do my code but i don't know my code? please help

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November 21, 2014 at 00:35:35
Many people "lock" their pads/ipods/Macs etc. with a four number code to be entered in order to get to the actual "desktop etc."

Is this the code you're referring to?

If you can login to/access your iPad without the above code and just having problems with iTunes... usually that's a password not a four digit code?

message edited by trvlr

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November 21, 2014 at 07:29:27
trvlr is right.

Perhaps you're referring to a backup password?

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November 26, 2014 at 14:47:04
hello yes that is the code i am refering to and i think the problem is with itunes, thanks

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November 26, 2014 at 14:48:07
yes that is the code that i am refering to i thimk the problem i have is connecting my ipad to itunes thanks :)

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November 26, 2014 at 15:47:30
Now I'm a little confused here...

Can you boot up/get into your iPad OK and are only having problems with/when connecting to iTunes?

If so then iTunes requires a password (it's usually a letters and maybe numbers too - not (usually) simply four numbers). That password is usually the same one you established when you registered the iPad with Apple (by default); it is for me with my iPad-2. That same password is used when I connect my other Mac computer(s) to iTunes/the Apps Store to download etc.

These links may help explain more and show possible solutions.

Be very aware that anything that goes down the "reset" path (at least one of these Apple links mentions"resetting"... ) for iPad operating system - it will erase all your personal data (photos, music etc.). So first ensure you have backed up and/or sync'd the iPad to a computer.

If you haven't already done this I strongly advise you to do so immediately. Then if you do end up in the reset path (which may not be necessary) - your personal stuff (photos, music etc.) is safe. When you reset (restore in computers) an iPad you can download again (for free) anything you bought from Apple via iTunes (unless of course the item is no-longer on iTunes).

All of the above links can be found here along with many others dealing with the same/similar issues

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