how to reset wifi correctly

February 27, 2015 at 14:37:15
Specs: Windows 7
I have just received a refurbished ipad we bought from yesshop.
I charged it , this morning I started it up , went to connect with wifi but the number was wrong I have since spoken to spark and now have the correct one, Troble is I cannot put it in its bringning up awesome family but trying to connect with wrong web , don't know what to do , spark don't want to know, people I bought it off don't want to know. I have reset adsl but still cant do it, I have been at this for 4 hours have had op on left arm so very frustrating, can you help me


message edited by bronwyn

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February 27, 2015 at 14:46:47
Can we take it you've done all this:

Usually you just find your own network then input the pass phrase (pass key).

Always pop back and let us know the outcome - thanks

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February 27, 2015 at 14:48:56
First place to start is by resetting your network settings on the iPad itself.

1. Tap on the settings icon on your iPad
2. Tap on "General"
3. Scroll to the bottom and tap on "Reset"
4. Tap on "Reset network settings" and enter passcode if required.
5. Follow the prompts to reset your network settings.

If the iPad has a SIM card the iPad will detect your mobile settings and reconnect to your mobile network (3G or 4G or whatever it may be).

For your home network you will be required to select your network (awesome family?) and re-enter your wireless password / key.

message edited by btk1w1

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February 27, 2015 at 15:30:57
Hi I have only put in language and country cannot do anything else.

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February 27, 2015 at 20:56:52
Oh I see. You're setting up the iPad like a new one.

You are trying to connect to the home network to complete the iPad setup. If it is not allowing you onto the network it can really only be for 2 reasons. First, you're typing in the password incorrectly to connect. Have you checked the password for capital letters. Make sure you are typing the individual characters exactly as they are. Observe each "key press" as you're typing to be sure that the characters match. In the case of numerals make sure you differentiate between the letter O and the numeral 0. Often the letter B can be mistaken for the numeral 8. Second make sure your router doesn't have MAC filtering enabled for the meantime. MAC filtering only lets permitted devices to connect even if the password is correct.

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