how to get usb and itunes plug in off of ipad?

March 9, 2015 at 09:29:47
Specs: Macintosh
ipad screen is stuck on usb and itunes logo I have called Apple-nothing. Ipad will not update with itunes and ipad will not turn off. Cannot use it. Have tried everything. PLEASE HELP!

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#1
March 9, 2015 at 11:43:50
I hate to ask, but did you connect the iPad to your computer? If so, does iTunes recognize it?

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