How to fix my iphone 4 s

January 24, 2015 at 15:22:00
Specs: Windows 7
hi, my iphone has crashed, it wont turn off or on. On the screen ut has a blue itunes symbol, with a picture of an arrow indicating to plug in the charger, which i have done but still nothing is happening can u help me please?

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January 24, 2015 at 16:16:59
Perhaps on of these may resolve it?

message edited by trvlr

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