how to fix ios duebto third party application

January 17, 2015 at 11:22:00
Specs: Windows 7
using goggle on i4 phone ios crash due to third party application came on screen unable to use goggle at all. how can it be fixed This happened while looking at stuff on google is this a virus how can it be prevented from happening again

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#1
January 17, 2015 at 11:33:59
Can you actually use the iPhone at present - not just as a phone, but also Safari etc.?

Have you ever (ideally recently) backed up your iPhone; synced it etc.? If so, then perhaps restore it from that backup?

Another possible option do a reset; which will very likely erase any personal data in the process. Which is why it's always wise(r) to regularly backup personal files at least, if not the entire iPhone.


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#2
January 17, 2015 at 13:22:23
What was this third party application?

Always pop back and let us know the outcome - thanks


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#3
January 19, 2015 at 08:51:03
Unless you have jailbroken your iPhone, then there is no other way to install apps except through iTunes. It is not possible for an app or virus to download through Google, nor are there any viruses out there for non-jailbroken iPhones.

Try this, hold down the home and sleep buttons until you see the Apple logo, if you see the message to swipe to turn it off ignore that. Then let it reboot.

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