how can I restore my iphone 4 when my AT&T says its active?

November 1, 2014 at 12:26:06
Specs: 7.1.2 (11D257)
I have been on the phone with apple several times to no avail. They tried everything, but could only restore it for a few minutes at best before "restore needed" window pops back up. AT&T
says on their end it shows that my phone is "active", but I still have no service. I have talked to
them also at length and they said they have tried everything they know to try. Help! KW

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#1
November 2, 2014 at 03:53:54
Get a different phone - the best ones to have these days are those that run on Android.

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#2
November 2, 2014 at 20:01:51
Backup your phone to iTunes or iCloud.

Try taking out the SIM card and restoring through iTunes on your PC.

Once the restore process completes and you are in the process of activating it you will need to install the SIM again.

Hopefully this works and restores the phones functionality.


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