disabled iphone

July 3, 2010 at 20:09:19
Specs: Windows Vista
my phone is disabled and will not work can u help


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#1
July 4, 2010 at 11:12:12
The first question would be, does it turns on and what do you see on the screen? Did it fall or it just stopped working. What are the symptoms?

As a general suggestion:
Try the Restore procedure from iTunes If you have problems. But first try the recovery procedure.

1.
Disconnect your iPhone cable but leave connected the other USB end to the computer.

2.
Turn off your iPhone holding the Sleep/Wake button. The red slider bar appears. Slide the bar and wait until the iPhone turns off. Or you could hold the Sleep/Wake and Home buttons at the same time until the iPhone turns off.

3.
While pressing and holding the Home button connect the USB cable to your iPhone. It should power on. Hold the Home button until you see the "Connect to iTunes" message. Open iTunes if necessary. You should see the "iTunes detected an iPhone in recovery mode..." alert screen.

And after that follow the Restore here at Computing.net:
http://www.computing.net/howtos/sho...


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