Solved Can't see videos on a site since I upgraded to IOS7

November 2, 2013 at 08:06:58
Specs: Video playing
When I go into a site called dogheirs, they show different videos to watch. Some will play, most won't. When I upgraded to IOS6, the same thing happened. I had to pay over $200.00 for a company to tell me what to do to have them play again. Of course, I can't remember what I had to do. Now that I upgraded to IOS7, the same thing has happened. I can't see them, can you help?

message edited by LaurieGormley


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#1
November 3, 2013 at 10:34:51
✔ Best Answer
It would appear that the site supports safari browser, and in iOS7 it should be up to date. I can presume from viewing the site that the movies are mostly YouTube. So my guess is that the issue that you are having is from YouTube.

First step would be to ensure that you have the most current YouTube application, this can be found by updating withing the app store.

Second step would be a restart. Hold the top button, and turn off, then hit the top button to turn back on.

Third step Turn off safari in iCloud, there are a few people who have had this work.

::mike


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#2
November 3, 2013 at 16:27:25
Thank you Mike. Will try these.

Mike,

I updated my YouTube app like you suggested and guess what? It worked!!! The videos play again. Thank you so much.

message edited by LaurieGormley


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#3
November 4, 2013 at 12:53:44
Glad that it worked. Thank you for posting back, it is always good to know when an issue is fixed. :)

::mike


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