cannot view emails on iphone

Apple Iphone 3g s 32gb smartphone - blac...
August 9, 2010 at 05:54:58
Specs: Windows XP
When downloading emails it says 4 in inbox but wont open them

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#1
August 9, 2010 at 08:01:37
Hi there,

There may be many options for your email trouble and I need more specific information. I make one suggestion and also give you a link to Apple resolutions page for email problems on iPhones.

1.- Check if you are using your email account with two different devices (an iPhone and an iPad) or a device and a computer. As an example maybe you left your email program open on your computer and you are trying to access the mail inbox with your iPhone.

To fix this increase the frequency your iPhone "Fetch New Data".
But first, quit your Mail app and every other device connected to your mail program. Even turn off your iPhone for 5 minutes. After this period, turn your on your iPhone and:
Go to Settings / Mail. Contacts, Calendars / Fetch New Data and use a higher frequency. But, some mail services limit how frequently you can access data.

2.- Here is the link:
iPhone: What to do if you can't send or receive Mail
http://support.apple.com/kb/ts1426



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#2
August 10, 2010 at 06:23:36
Hi
Thanks for the info but my iphone received the mail and I can view in the preview section (view 3 lines) but when I go to open them the email will not open properly and only the heading is visible. At the moment it is working as I reset the phone but dont want to keep doing that if it happens again.

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#3
August 13, 2010 at 03:57:35
are you using SMTP in your phone or other service like hotmail, yahoo ? incase of smtp there may be its setting problem .

www.fixpod.com.au


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Related Solutions

#4
August 27, 2010 at 17:44:54
I had the same problem, but I did a hard reboot (3GS) and the contents of the emails reappeared.

P.


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