Solved Cannot get my printer to print colors

March 3, 2014 at 20:05:43
Specs: iOS 7 iPad, iPhone
With help from this forum I was able to get my hp6500 connected to my iPad and printing , however I can only get black and white, no colors at all. Ink cartridges are originals and brand new,

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March 4, 2014 at 03:52:20
✔ Best Answer
First check the settings in the printer driver to make sure it's not set to print in "Grayscale only".

Then check the new cartridges to make sure that no wrapping or clear film has been left covering them that should have been removed.

If that isn't the problem, has the printer been left unused for more than a few days?
If yes, the printhead could be blocked with dried-up ink. Try the nozzle cleaning process in the printer driver's maintenance section. It may need several cleaning processes to get the ink flowing.

If that doesn't fix it, remove the printhead and leave it soaking overnight in warm, soapy water. Next day, rinse it thoroughly and leave it to dry before re-assembly.

message edited by phil22

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