Can AT&T lock the IPhone that I bought?

November 20, 2017 at 14:13:12
Specs: Windows 11
My phone service had been shut off several times and I was never charged a startup fee. 3 bills later they charged me. I had been a customer for 12+ Yrs and have purchased 4 iPhones, an IPad and numerous Bluetooth devices. Is it legal to lock this phone that I own?

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November 20, 2017 at 15:11:58
That's a difficult one to answer...

If by "I bought etc" you mean you paid for the phone - then it's yours. If it was an AT&T sourced phone and you bought it from them, then likely their T&Cs are such that they restrict to their networks only?

However there are unlock codes for all phones; and no doubt AT&T can unlock it for a fee" and possibly there are local shops/techies who can do it too (possibly a little cheaper)?

In the UK companies are compelled by law to unlock any phone - for free; but if there is a contract running still, then the contract must be honoured fully in terms of use - or you buy it out...

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November 23, 2017 at 11:21:02
What do you mean by lock? Prevent its use? Shut off your cell service? Then, yes. Maybe you could provide more information as to what the situation is and what exactly you mean.

Doing the best I can here... And remember, there's always more than one path to success. :)

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January 5, 2018 at 10:43:35
This is not something that will be resolved here, simply because we are not your service provider. If you're late or miss payments then, yes, they absolutely can shut your service off.

Shutting your services off and "locking" your phone are two completely different things. Typically, all phones sold by a service provider, are locked to said company. Meaning; it won't get cell reception from another company unless its "unlocked" which is done by the owning provider (typically followed with a fee).

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