Apple iPad reset help

September 12, 2014 at 11:04:53
Specs: Windows XP
My wife purchased an iPad II. When we set it up we lost the password to download apps. Can I reset the iPad and start over.

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#1
September 12, 2014 at 13:35:26
Yes.

You can create a brand new itunes account.

That being said any apps you have paid for will need to be paid for again though.


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#2
September 12, 2014 at 15:40:10
Have you contacted Apple and had a chat with them? If you can provide proof of ownership - and that as I recall will usually be supported with an (your) email address - I think you may find them able to help. If they can and do, you may well be able to redownload anything you downloaded from iTune (free)?

A few possible options (all from Apple) here:

http://support.apple.com/kb/HT5787

https://iforgot.apple.com/password/...

https://www.apple.com/uk/support/ap...

http://support.apple.com/kb/HT5625

There is likely a little duplication in the above links; but I think you will find it useful info...


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