XP automatically restart on shutdown

Microsoft Windows xp professional w/serv...
August 18, 2010 at 03:15:00
Specs: Windows XP
I cannot shut down my computer. Whenever i clickon the Turn Off button, it just restarts again. I have to plug out the eletricity to turn it off. I know it causes harm to my computer. Please help me quick!

See More: XP automatically restart on shutdown

Report •

August 18, 2010 at 08:26:08
A problem like yours is usually caused by someone re-loading or initially loading Windows from scratch without loading the main chipset drivers for the mboard, which amongst other things inform Windows about how the ACPI features of the mboard - Standby, Hibernate, etc., and sometimes Shut Down and Restart - are supported.

Load the main chipset drivers for your mboard.

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Report •
Related Solutions

Ask Question