XFX HD4350 Not Displaying Anything!

December 12, 2010 at 22:30:12
Specs: Windows 7, Pentium E5400/2GB DDR2 800Mhz
Hi everybody. It's me yet again and this time too with another question/problem.

Well, without further ado here goes:

My system specs:
Pentium E5400
Foxconn G41S
Kingston 2GB 800Mhz
350W SMPS (don't know the model/brand).

Problem: Recent bought an XFX HD 4350 graphic card as I wanted my system to be able to play hd movies with no problem but no games whatsoever. So, I uninstalled the onboard G41 graphic driver, disabled it through BIOS, put the HD 4350 card in the PCIE 16x slot, hooked the VGA cable up, but after restart, it boots upto desktop and then the display began to show weird horizontal lines running across the monitor, then it disintegrated into millions of colours like busy ants on an anthill!

After that, I was not able to get any response at all from the monitor. It simply refuses to show any display when connected through the graphic card's VGA port and I was not able to even go into the BIOS.

I however do the "Clear CMOS," remove the HD4350 and then plugin through onboard VGA and voila! everything went normal. But try using the HD4350 and same thing happens.

So, I am not sure what is wrong. Did i inadvertently spoil the graphic card? Or is the power supply not enough?

If anybody could tell me I would be most grateful.


Ignorance Is Bliss!

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December 12, 2010 at 23:27:16
The minimum powersupply requirement listed is 300W and yours at 350w exceeds that BUT without details of your PSU make/model number or specifications of the Amp ratings for each Voltage rail it isn't possible to tell whether your PSU is up to the task. That information will be on a label on the side of the powersupply. Post it here so we can see. Is the Card PCIe2 x16 ? Is your motherboard up to this?
Does your motherboard have an additional PCIe power connection and did you connect an appropriate 12V connector from the powersupply?

And just so you know for next time you should not need to disable the onboard graphics in BIOS. The bios is probably set to use PCIe if detected and default to onboard if no card is present. That way it is easy to get back into bios if the card continues to have problems.

Goin' Fishin' (Some day)

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December 12, 2010 at 23:49:00
Thanks for the prompt reply.

I'm at the office right now and will post the said details and everything about the card and motherboard by this evening.

Ignorance Is Bliss!

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December 13, 2010 at 00:10:07
Hd 4350 doesn't require extra power from psu + it's not a gaming card (good for watching HD videos), but i believe gma 4500 can handle HD well. I think the v-card is bad.

We can not fight new wars with old weapons, let he who desires piece prepare for war - PROPHET.

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Related Solutions

December 13, 2010 at 08:19:21
@kuwese thanks for the suggestion. Actually the graphic card is indeed passively cooled so I think you're probably right.

And @Richard59 here's the requested details below:

It's an XFX HD4350 1GB DDR2 and it does support PCIE express 2 and so does my motherboard. The model number of the graphic card is HD-435X-ZA . However as for the SMPS I'll have to open my cabinet and see the details of Amp rating for each voltage rail and will do that too.

Anyway, I am thinking of going back to the store I bought it from and see if I could exchange it or something. Please do suggest me any way, if at all, it could be made alright provided that the card is okay and should be working fine.

Ignorance Is Bliss!

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December 13, 2010 at 08:51:29
If the video card has a power socket on it, you MUST connect a wiring connector from the PS, that fills the socket, to it !

Your main chipset probably has the Hybrid video feature.

In that case, by default, you often get no video from the card in the slot yet your onboard video still works.
You need to change settings in the bios Setup to enable the video on the card in the slot.

Generically, this is the info I have provided about this topic previously:

You change the settings when the monitor is connected to the enabled onboard video.
Once the settings have been saved and the computer reboots, hold the power button in until the computer shuts off, switch off the monitor, plug it into the port on the card in a slot, switch on the monitor, boot the computer.

" Some recent and fairly recent mboards have a "Hybrid" video feature where if you install certain specific video chipset cards, the onboard video is NOT disabled when you install the PCI-E X16 card in a slot - both video adapters work. If you install a PCI-E X 16 card that has a video chipset that is NOT compatible with that "hybird" feature, the onboard video is NOT disabled by installing a PCI-E x16 card in a slot, and by default, the card in the slot produces no video. In that case, you have to connect a monitor to the onboard video, and go into the bios and set Primary Video or Initialize Video First or similar to PCI-E or similar, Save bios settings, and only THEN the onboard video is disabled and the PCI-E X16 card produces video. "

The setting may not be PCI-E specifically - e.g. it was PEG in a bios for a Gigabyte mboard I loooked up, but you get the idea.

You found the setting to disable the onboard video, which you CANNOT do in bioses on mboards that don't have the Hybrid capability (if it doesn't have the Hybrid capability the bios auto disables the onboard video when you install a card in a PCI-E X16 slot) , but you need to find this other one I mentioned

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December 13, 2010 at 12:47:00
@Tubesandwires, thank you for the wonderful suggestion. I'm gonna look into it and will give you and the guys a feedback on my progress.

Sure glad you could find sites like this around where guys like me can get free expert advice as and when required!

Ignorance Is Bliss!

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