Xactimate trial version Program won't load on computers

July 10, 2012 at 07:32:40
Specs: Windows XP
Attempting to load a trial version of xactimate. Program failed to load on two different computers - checking system requirements, computer one meets all requirements, but I am unsure what rpm the computer is - there are two drives - the original and one that was added later. Computer one is a 2002 dell xp sp3. How can I determine rpm of the drives. (looked up the added drive online and did not find rpm)

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July 10, 2012 at 07:48:10
RPM is how fast the disks spin (revs or revolutions per minute), there should be no limit based on how fast the disk spins, there are CPU, GPU, RAM, OS and hard drive space (in GB or MB) requirements.

I am a hardware guy not a software guy but i try to help.

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July 10, 2012 at 09:37:42
I don't know what we can do for you without knowing your system specs or HDD make/model? Here's the system requirements for Xactimate 27:


Try this to ID your HDDs:


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July 10, 2012 at 10:34:54
Thanks. Upon closer examination, I think my stone age version 256 mb of memory (did I say that right) may be the culprit. I will check out the links that have been provided to enhance my knowledge base, and I may be back with computer specs and questions about memory upgrade. Thanks again.

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