Solved Wow close down maybe over heating

July 12, 2012 at 09:12:21
Specs: Windows 7
I have same problem, on a Dell inspiron, fans seem to be running a full speed just before it occurs, so I think it is over heating problem, but never had this trouble on any of my other machines, and have been playing wow for about 3 years.

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✔ Best Answer
July 31, 2012 at 02:00:41
Dell sent out and engineer and he put a new motherboard, graphics card and fan in my computer, and that seems to have solved the problem, so it seems it was a fault on my machine rather than a design fault.

Was pleased with the service I got from Dell.

Thanks to everyone for answers.



#1
July 12, 2012 at 10:39:08
During the time you've owned it, have you ever blown the dust out of the cooling vents?

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#2
July 12, 2012 at 11:53:15
Thanks for reply, nope never have, but have only owned it 1 week.

I have reached the conclusion that it is caused by the graphics card overheating.

My inspiron has intel integrated graphics and an nvidea GT525m.I disabled the nvidea, and it is running on the itel setup, graphics are slower and not as good, but it has not crashed since, so here's hoping.


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#3
July 12, 2012 at 13:17:50
"but have only owned it 1 week"

I guess that rules dust out. I thought you owned it for 3 years. Is it an N5110? If it is, overheating is common. Make sure you're not putting it on a soft surface (couch, bed, carpet, your lap, etc). And prop it up so that the air can circulate in/out of the cooling vents.


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Related Solutions

#4
July 12, 2012 at 17:06:21
Sorry for confusion, I played WOW for three years, but not always on this machine.
Its a DELL Inspiron one 2310, quad i3, 4 meg mem, nvidea GT 525m.

Been playing a lot today, still has not crashed. I am now pretty sure that the problem is with the nvidea graphics card overheating.

Incidentally, I put a ticket in to WOW, not really helpful answer, they just said that they know that WOW causes video cards to overheat.

Duh

Will post again later when I have more info.
Best


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#5
July 12, 2012 at 20:33:33
Laptop cooling pads sometimes helps as well as lowering the room temperature on your air conditioner.

You have to be a little bit crazy to keep you from going insane.


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#6
July 14, 2012 at 05:43:15
Thanks for replies, ppl keep talking to me about laptops, but this machine isn't a laptop, its a full size all in one PC touch screen, but I think the problem is the same as laptops.

i.e. not really much room in the case so gets hotter that a PC in a cabinet would get.

But, since I lowered the graphics setting within WOW, it has not crashed and I now have the Video card, enabled, the lower setting doesn't make the card work so hard and that seem to have done the trick.


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#7
July 14, 2012 at 16:17:20
It could be either that it is overheating or that your power supply is not able to meet the demands of your video card when it is being stressed to the maximum. If this is the case, you would need a higher rated power supply (if changing it is actually possible). To be sure, install a program like HWMonitor to check your internal temperatures and report them to you. If it is minimized while you play the game, you can open it up fully again and see the low, high and current temperatures. Either if you are overheating but cannot improve cooling, or you have less than you really need as a power supply and cannot change it, you may end up just leaving it as the reduced settings, but it would be nice to know. If you identify the problem, it is possible that you actually can make changes to your system that will make it better (though not as easily as a desktop).

You have to be a little bit crazy to keep you from going insane.


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#8
July 14, 2012 at 16:40:21
Thanks for reply. I don't think it is possible to change the power supply on this machine.

In any case I would have thought that a professionally designed machine would have the right specs, but I know that you cant take that for granted.

Been using the machine a lot today in WOW and still no crashes. I think the answer is for anyone else getting this problem, "lower you graphics res within the WOW options."

This seems to have worked, but will keep checking for a few weeks and let you know.


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#9
July 25, 2012 at 11:54:17
Hi Hawkstorm,

My name is Rohit and I work for the Social Media and Community Team at Dell.
I regret to hear that you are facing an issue with your dell system. I just want to confirm if you have tried updating the latest drivers for Nvidia graphics and BIOS as well, You can update the latest drivers from http://dell.to/sCpz1d and check after that if system still overheats and shust down as well.

Please reply back with the results.

Glad to assist you!

Thanks and regards
Dell_Rohit_N
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell


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#10
July 25, 2012 at 14:20:49
Thanks for reply Rohit,

I checked the link you gave me, and many of the files there seem to be very old.

Some dating back to 2010, how can they be updates for a PC that was new in 2012.

Windows tells me that the drivers I have installed are the latest, and I have to accept that. I don't think that the drivers are the problem anyhow. I just think the PC and graphics card are not powerful enough to handle a graphics hungry game like WOW.

Poor design of DELL computers is the route of this problem.


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#11
July 30, 2012 at 14:50:14
Hi Hawkstorm

Please let me know the game which you are playing does it match the specification required by the system for example minimum RAM required the latest direct X installed, minimum space required by game video card specification and other details. You can also update driver for Nvidia graphic card from http://www.nvidia.com/Download/inde...

Note- You can check the game specification on back of CD Cover or in minimum game requirement option in start option.

Looking forward for your replay.

Glad to assist you!

Thanks and regards
Dell_Rohit_N
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell


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#12
July 31, 2012 at 02:00:41
✔ Best Answer
Dell sent out and engineer and he put a new motherboard, graphics card and fan in my computer, and that seems to have solved the problem, so it seems it was a fault on my machine rather than a design fault.

Was pleased with the service I got from Dell.

Thanks to everyone for answers.


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