Solved won't open past gateway logo

May 5, 2016 at 11:07:37
Specs: Windows 7
won't open past gateway logo please Help! the screen stays on gateway logo thats all it does will stay like that for hours

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✔ Best Answer
May 5, 2016 at 21:52:18
See if you can get some action with Lazesoft.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
http://www.lazesoft.com/fix-boot-pr...
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#1
May 5, 2016 at 13:04:56
Is it a desktop or laptop? Please post the model/model number. Did you make any changes just before this happened? Try unplugging the HDD & see if the system boots beyond the Gateway & then says something like "no boot device found".

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#2
May 5, 2016 at 13:08:26
Seems Windows isn't starting.

This is a long shot but worth trying as it has at odd times unstuck computers:
Turn off computer, unplug power cord, remove main battery if it is a laptop. Before restarting hold the Power Off/On button down for at least 20 seconds to discharge the motherboard components.

Otherwise see the ideas here:
http://answers.microsoft.com/en-us/...

A hardware fault is possible.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
May 5, 2016 at 20:18:03
It may depend on the model but sometimes hitting the TAB key will toggle from the logo screen to the diagnostic screen. If so that may give a clue about the problem.

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#4
May 5, 2016 at 21:52:18
✔ Best Answer
See if you can get some action with Lazesoft.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
http://www.lazesoft.com/fix-boot-pr...
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://i.imgur.com/DdozUxq.gif

How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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