Wireless Mouse not working properly

June 15, 2011 at 03:45:10
Specs: Windows 7, 4
windows 7 and PB all in one system but wireless mouse pointer will not show on screen but device info says it's working fine. Changed batteries, tried reconnect, and started up windows twice??

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June 15, 2011 at 06:54:10
What is PB?

How are you viewing device info then? If you have a wired mouse connected that is what may be reported as working properly.

If the wireless connects via USB, verify that USB port is working correctly.

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June 15, 2011 at 07:27:55
PB is Packard Bell, all in one, touch screen PC. The keyboard and mouse are wireless. Keyboard working but not the mouse. Not sure if USB connection as it's wireless??


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June 15, 2011 at 10:03:45
Are the mouse and keyboard a combo unit? If so, look on the bottom of the keyboard for a sync button.

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June 15, 2011 at 11:10:18
They are a unit but no 'sinc' unit only a connect button. Which I have done on both mouse and keyboard. Thanks for your tip though.


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