wireless keyboard and mouse won't connect

Logitech Cordless desktop ex110
October 3, 2010 at 09:20:27
Specs: Windows 7, 8 gb
I have windows 7 with 8 gb ram and I just got a logitech wireless keyboard and mouse cordless desktop ex110. The cordless keyboard / mouse set has one usb cable and one psll cable. My computer does not have a psll port, so I got a psll / usb port adapter. I installed the cd with the drivers etc. I connected the wireless keyboard / mouse and rebooted as it said. The lights up, so it has power, and the mouse's infrared light comes on. I don't see a light anywhere on the keyboard. I pressed the connect buttons on the receiver and mouse, and then on the receiver and keyboard, but nothing happens and it won't work.

After playing around with this for several hours, a box popped up saying something about Norton blocking something, so I checked the box that said to "allow" it, but it still won't connect. I rebooted again, but still nothing.


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#1
October 3, 2010 at 09:30:20
"The cordless keyboard / mouse set has one usb cable and one psll cable. My computer does not have a psll port, so I got a psll / usb port adapter"

Do the instructions say to connect both? See step 3...read it carefully. What does it say in bold about USB?

http://www.logitech.com/repository/...


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#2
October 3, 2010 at 09:35:09
I don't have any instructions. I bought it used, but the previous owner said it worked last time he used it. If I don't need to connect both receiver cables, then which one should I connect and which one should I leave disconnected?

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#3
October 3, 2010 at 09:38:55
I apologise... I didn't see the end of your reply with the link to the instructions. I will try it with just the usb port connected and let you know if it worked.

Thank you!


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Related Solutions

#4
October 3, 2010 at 09:39:03
The PS/2 cables are unnecessary & should NOT be used unless you have a system with PS/2 ports. Hopefully you didn't damage anything by using the USB adapters. Unplug those cables & use the USB cable ONLY! The manual is posted in my other response.

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#5
October 3, 2010 at 11:02:20
I printed out the instructions from the manual you posted. Thank you. I had already unplugged the other cable. I started from the beginning and set everything up step by step, checked everything, and it still won't work.

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#6
October 3, 2010 at 14:51:15
Did you check the batteries in the keyboard & mouse?

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#7
October 3, 2010 at 20:14:00
Yes, I checked the batteries and everything.

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