wireless connectivity on HP 8600 and 6600 printers

September 4, 2013 at 10:14:16
Specs: Windows 8 tablet, P4- 2.8 ghz 22 gb

We are a small business with a few HP 6600 and 8600 printers.

They stubbornly refuse to connect to the wireless network in the building unless if the printer is within about 5 to 8 feet of the wireless router.

It is SO FRUSTRATING that these printers do not connect to the wireless network.

When I run the wireless setup wizard, it sees the wireless network and when I'm prompted to type in the wireless SSID, I do.

Then it thinks and thinks and thinks and responds with, cannot connect.

It's not just one of our 6600 or 8600, it's all of them!!!!

Do I seriously need to have a wireless router in each of the offices that has an 8600 or 6600???

I used to have so much faith in the HP product... and as the main IT guy for our small company, people are really starting to question my decision making in choosing the HP printer!!!

I need some help to resolve this annoying problem, ASAP

See More: wireless connectivity on HP 8600 and 6600 printers

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September 4, 2013 at 11:36:08
The easiest fix (if it is indeed an "out of wireless range" problem) is to buy a wireless repeater, also know as a signal booster: http://www.amazon.co.uk/tag/wireles...

It sits between the router and your "out of range" wireless devices.

Either that or change the router for a better one with extended range, such as the "RangeMax" models from Netgear.

message edited by phil22

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September 4, 2013 at 11:43:35
seems odd to have to add more devices to our network to improve the wireless signal!!
there are laptops in the offices that have the 8600's and 6600's
the laptops do not struggle at all with the wireless signal

are these printers really that crappy???

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September 6, 2013 at 02:49:12
Andy advises none of the printers connect unless within 5-8 feet of the router, although Laptops etc connect without problem.

Thus there is something inherently wrong with the printers or how he is trying to connect.

Googling reveals he is not alone with this problem.There is a link to HP Customer Care that may help here:-


Personally I am not a fan of using wifi for everything as a direct connection is better, and use such when possible. Also I consider of HP as having a long standing good reputation.

Furthermeor Andy states his os is W8. I wonder if *W8* drivers are required and if have they been installed.

Good Luck - Keep us posted.

message edited by Mike Newcomb

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