Windows XP restarting continuously

December 18, 2011 at 23:34:32
Specs: Windows xp, 1 gb
my computer automatically restarts and if it restarts once it keeps on restarting
i use a intel 2.5 ghz pentium dual core processor
i have also tried unmarking the automatically restart option
i use windows xp sp2
motherboard - gigabyte
ram-1gb
disk space-160gb
temp-45 degree celsius

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#1
December 19, 2011 at 15:00:30
How did you unmark the auto restart option, while IN the OS or at F8 Start up options?

Is it auto restarting due to a power issue perhaps or do you think it's Blue Screening?

You could try the UBCD:

http://www.technibble.com/how-to-di...

If you get in and get it fixed, update to XP SP3+SP3 post updates a.s.a.p. XP SP2 went EOL back in July of 2010.

MOOOOooove! OH and you're welcome!


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#2
December 19, 2011 at 17:07:13
thanks for your reply.I just took the auto restart option in startup and recovery by right clicking my computer option.and how to check whether the restart is due to power issue and the blue screen with error message does not appear in my case.

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#3
December 20, 2011 at 08:47:13
To check how the system is stopping - whether via BSOD or other issue can be difficult. Sometimes you can see the brief flash of a Blue Screen w/ white letters & numbers while it is turning off.

Also, if you get into the system with UBCD, look for minidmps (BSOD crash dump files) in the location C:\Windows\Minidump , you then can copy these off the system to a flash drive etc for crash dump analyzing with Windows Debugger (WinDBG).

How to read the small memory dump files that Windows creates for debugging:

http://support.microsoft.com/kb/315263

Also - check your motherboard for bad capicitors: http://en.wikipedia.org/wiki/Capaci...

MOOOOooove! OH and you're welcome!


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Related Solutions

#4
December 20, 2011 at 09:31:51
If you've disabled "automatically restart" & are not getting a blue screen, your problem may be a hardware issue. It seems you've ruled out CPU overheating so I'd consider the power supply as a possibility. It may be overloaded, overheating, or just plain failing. When's the last time you blew the dust out with compressed air?

BTW, why haven't you updated to SP3?


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#5
December 21, 2011 at 00:08:52
Thanks for the reply.Ran the memtest86 + . I have two slots for ram. Ran the test with both the rams installed to the slot simultaneously(i mean didn't run it with one at a time).it showed no errors,also installed hard disk sential it showed i had no problem with my hard disk.
I am able to work without any problem in safe mode but when running normally it restarts.if it is a power issue why should it run normally in safe mode.I use k7 antivirus.

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#6
December 21, 2011 at 09:06:43
"sential" ?

If you can run in safe mode, I'm wondering if maybe it's a video card / driver issue.

Are there any minidmps in your C:\Windows\Minidump directory?

Have you checked the motherboard capacitors?

MOOOOooove! OH and you're welcome!


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#7
December 21, 2011 at 16:00:23
Thanks for the reply .Sorry it is "sentinel"
My mini dump files dates back to the 9th month

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#8
December 21, 2011 at 17:43:32
My power values as per the report generated by EVEREST home edition:-

Power Management

--------------------------------------------------------------------------------


Power Management Properties:
Current Power Source AC Line
Battery Status No Battery
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown


Sensor

--------------------------------------------------------------------------------


Sensor Properties:
Sensor Type ITE IT8712F (ISA 290h)

Temperatures:
CPU 25 °C (77 °F)
Hitachi HDP725016GLA380 38 °C (100 °F)

Voltage Values:
CPU Core 1.10 V
+2.5 V 1.82 V
+3.3 V 3.39 V
+5 V 4.95 V
+12 V 1.54 V
+5 V Standby 5.35 V
VBAT Battery 3.10 V
Debug Info F 2D FF 00
Debug Info T 201 254 25
Debug Info V 45 72 D4 B8 18 03 44 (77)


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#9
December 22, 2011 at 07:50:26
It's Christmas, send me the minidumps, I'll analyze them: 2009garbage@gmail.com

MOOOOooove! OH and you're welcome!


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#10
December 25, 2011 at 23:12:17
Merry Christmas.Thanks for the reply.Have sent you the minidump files.

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#11
January 13, 2012 at 17:45:48
Finally discovered the problem was with SMPS, changed it. and thinks work fine now :)

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#12
January 13, 2012 at 18:30:31
Can you let us know what SMPS is ? It might help others with a similar problem.

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#13
January 13, 2012 at 18:48:31
SMPS = Switch Mode Power Supply.

We just call it a powersupply. and was it the +12V 1.54 V reading that prompted you to replace the unit? Surprised it would even boot at all with the +12V so seriously under spec.

Goin' Fishin' (Some day)


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