Windows sounds not playing, but CD's play

July 12, 2009 at 16:56:10
Specs: Windows XP
My computer speakers work when playing Windows Media Player (playing a CD) but does not play any windows sounds. I have a Realtek AC'97 Sound card and I just downloaded and installed their latest driver. The outputs on back of computer have 6 colored ports. My Creative I-Trigue 3400 speakers have a subwoofer that the other two speakers connect to. When I connect its green connection to the green port (line out) on the back of the computer, no sound plays at all. However, when I connect to any of the three ports on bottom (black, yellow, white), at least I can play CD's, but still no windows or other computer sounds. Please help!!

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July 12, 2009 at 17:36:43
Do you have an Orange speaker Icon in the tray by the clock?

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July 13, 2009 at 15:54:09
no orange speaker icon. It is showing the volume icon.

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July 13, 2009 at 15:58:12
If you have 6 ports you have a HD sound chip. Possibly by Realtek.

Post your motherboard brand and model. If you don't know it then download SIW.exe to find it. Get SIW at the link below.

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July 13, 2009 at 16:25:22
You don't have a sound CARD unless you have a physically removable CARD that installs in a mboard slot - otherwise you merely have a sound chip or chipset built into the mboard.

You must have the correct sound drivers, and they must be loaded properly.

Realtek makes many different sound chips/chipsets.
The mboard manufacturer, or the brand name builder's web site, has the proper Realtek drivers/software for your model.

There are two main categories of sound chips/chipsets - simpler codec chips, which usually have three ports on mboards, and more sophicated ones that have more than three ports on mboards, often 6 . ALL of them on fairly modern computers and sound cards are AC 97 compatible (it was made a standard in 1997) .

It is NOT a good idea to install drivers for the sound while booting the computer, when Windows "found new hardware" detects the sound adapter, doesn't find the drivers automatically when you have it search for drivers, and wants you to point to where drivers for it are - at least some features of the sound are likely to NOT work properly when you do that (the same applies to many other devices). CANCEL doing that, and after the desktop loads, load the software for the sound using the proper software installation program. If you have already loaded the sound drivers, or the wrong sound drivers or software, un-install any listing for it found in Add/Remove Programs BEFORE you try installing the software.

You can connect the 1/8" plugs for more than two speakers to most more recent sound chips/chipsets.
When the proper software for the sound is installed, there should be an icon for it in Control Panel where you can set the uses for it's ports, and/or a listing for it in your programs list, and/or when you plug into other than the green port on the back of the case, that utility may pop up and ask what are you connecting.
Many of, if not all of, the 1/8" sound jacks have two things they can be used for - one or the other. When you connect more than two speakers, you may lose the default function of a port even if you have nothing plugged into it.

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