Windows hard disk drive error message

June 7, 2013 at 20:33:31
Specs: Windows 7, Pentiun/2 GB
Windows detected hard disk drive error message.
Backup immediately or replace the hard disk drive

Instructions For Fixing Hard Disk Errors:

We strongly recommend that you backup your computer to avoid potential data loss.

After you have backed up your computer, you should contact your computer manufacturer or other hardware technical support to determine if the disk with errors needs to be repaired or replaced.

We recommend that you store these printed instructions together with the media used to back up your data (for example, the CDs or USB flash drive used to store your backup), so that everything you need to fix your computer is in one place.

The following information is provided to help the hardware technical support person diagnose the hard disk with errors.

Disk Name: Hitachi HDS721050DLE630 ATA Device
Volume: C:\;E:\;F:\;G:\


See More: Windows hard disk drive error message

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#1
June 7, 2013 at 23:41:44
Great, so what is your question?

Do you need help back up your data?


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#2
June 8, 2013 at 00:28:31
I'm really sorry.

Actually, my problem is "Do i need to replace the drive (its under warranty or get a repair to the authorised dealer". Please suggest any solution to solve this issue.

Thanks.

Highly Regrets.

I'm writing the message again.

Windows detected hard disk drive error message.
Backup immediately or replace the hard disk drive

Instructions For Fixing Hard Disk Errors:

We strongly recommend that you backup your computer to avoid potential data loss.

After you have backed up your computer, you should contact your computer manufacturer or other hardware technical support to determine if the disk with errors needs to be repaired or replaced.

We recommend that you store these printed instructions together with the media used to back up your data (for example, the CDs or USB flash drive used to store your backup), so that everything you need to fix your computer is in one place.

The following information is provided to help the hardware technical support person diagnose the hard disk with errors.

Disk Name: Hitachi HDS721050DLE630 ATA Device
Volume: C:\;E:\;F:\;G:\


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#3
June 8, 2013 at 00:41:49
With all that information and recommendations you hardly need us.

If the HDS721050DLE630 uniquely identifies it then it's a 500 gig Hitachi SATA drive. I think western digital bought them out a few years ago but I guess WD still maintains a hitachi support site here:

http://www.hgst.com/support/downloads/

You can download the drive fitness test if you want. I imagine the WD fitness test will work too. I think there's a good chance it'll tell you the same thing the windows message is saying.

If I were you I'd go ahead and replace the drive. New drives come with software to copy/clone the old drive to the new one or it can be downloaded from their support site. It doesn't have to be another hitachi drive but needs to be SATA and it's probably a good idea to stick with about 500 gig. That way you know it's going to work in your PC.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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Related Solutions

#4
June 8, 2013 at 00:51:15
Well heck, if the warranty covers the entire computer then take it back to where you got it and have their shop (assuming they have one) replace the drive. You probably don't even need to mess with downloading the fitness test.

If the warranty just covers the hard drive you can also check at the shop. They should replace it. Or, on the HGST site I linked to above they have a warranty/RMA page. Generally you file an RMA form with them and then send them the failing drive and they send you a new or refurbished one.

Note that the warranty from the place you bought the computer may be different than the warranty from hitachi/HGST so make sure whichever one you choose will replace the drive for free.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#5
June 8, 2013 at 06:29:04
Generally speaking the drive fitness test results must be included in order to claim a replacement. You will most likely receive a refurbished drive.

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#6
June 27, 2013 at 23:40:59
Is that the exact working of the error message, without any error codes etc?

It could be that Windows has detected a problem with one of your drives (via SMART error codes). This means that your drive could fail soon and you are being prompted to back up your data.

Have you backed up the data of hard drive yet? Also, how old is the laptop?

If you know the model of hard drive you have (perhaps via "device manager"), I can provide a link to some drive data recovery software.


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#7
June 28, 2013 at 00:30:28
I believe the drive information and links for software downloads to test the drive have already been supplied in the above postings.

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